Terms of service
1. General terms
These terms govern the use of the services of Taronja School. By enrolling on courses you agree to these terms.
2. Course enrolment
- Enrolment on courses is subject to place availability
- Enrolment requires taking the language level test
- A free enquiry does not reserve a place in a group and does not start any payment
- Booking and payment details are provided after a confirmed individual quote
- Full payment is due no later than 15 days before the first lesson
3. Payment and refunds
- Cancellation 15 days or more before the course start — a 100% refund
- Cancellation less than 15 days before the start — 60% of the amount is refunded and the remaining 40% is kept as credit for a future course
- No refund is given after the course has started, except in cases of documented illness
4. Attendance rules
- Attendance is required for effective learning
- If more than 25% of lessons are missed, the student may be withdrawn from the course
- Missed lessons are not compensated and cannot be rescheduled
- Being more than 15 minutes late counts as an absence
5. Liability
The school is not responsible for students’ personal belongings. Students are liable for material damage caused to school property.
6. Changes to the terms
The school reserves the right to change these terms. Changes take effect from the moment they are published on the website.